Shipping & Returns

Shipping

All orders are processed and shipped within the next business day. 

Shipping is a flat rate of $9.95 USD to anywhere in USA.

Products are shipped from In Shape Mommy in Australia via International Express Post. Estimated shipping time from the postal service is 4-8 business days. Shipping time is subject to the postal service.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number and link. The tracking number will be active within 24 hours.

 

Returns

If for any reason you are not satisfied with your In Shape Mommy purchase we will give you a 30 day money-back guarantee from the date you receive your order. Please email us at support@inshapemommy.com within that time if you are not satisfied with your purchase so that we can resolve any problems and post your product to In Shape Mommy at PO Box 1259 Paradise Point, Queensland Australia 4216. The guarantee only applies on your initial order with In Shape Mommy for an item that you are trying for the first time. NOTE. We will only refund a maximum of 2 items per customer. Combined value of the products must be under $100. Your refund will be processed once we receive your product. 

Return postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. In Shape Mommy will not be responsible or parcels lost or damaged in transit if you choose not to insure.

If a refund is issued, a $9.95 shipping cost will be deducted from the amount refunded. You can return your order for a refund, exchange or store credit.